Privacy Policy

Respecting and safeguarding your Personal Information (please refer to the definition of Personal Information at the end of this policy statement) is crucial to us.

It is also a Constitutional right, legal and good business practice requirement, which we take very seriously.

In line with the 8 Conditions in the Act, we:

• Accept joint responsibility and accountability with you to responsibly manage and protect your Personal Information when providing our services and solutions to you;
• Undertake to receive, only from you, and process the Personal Information that is necessary for assisting you with your required solutions, conclude the essential related agreements and consider the legitimate legal interests of everyone concerned, as required by the Act and to respect your right to withdraw your consent for the processing of your Personal Information;
• Undertake to only use your Personal Information for the purpose required to assist you or provide solutions to you;
• Undertake not to share or further process your Personal Information with anyone if not required to assist you with your solutions or by the law;
• Undertake to be open and transparent and notify you as and when required by law regarding why and how your Personal Information needs to be collected;
• Undertake to safeguard and protect your Personal Information in our possession;
• Undertake to freely confirm what Personal Information we have, to update and correct it and to keep it for no longer than legally required.
• We or the companies who provide or assist with the solutions you require need to collect the following Personal Information as prescribed by relevant laws for the following reasons:
• For insurance underwriting purposes and to assess and process claims, we will ask you for medical history related to the claim or underwriting;
• We keep Personal Information for audit and record-keeping purposes;
• We keep Personal Information in line with all requirements by the Information Regulator or other Government agency allowed by law, legal proceedings or court rulings.

We and the companies providing the solutions to you may use “cookies” on our and their websites. They enable us to improve your future visits to our site and provide you with a more user-friendly experience. Please get in touch with us at info@impactmobile.co.za to discuss any questions or concerns. You have the right to request that Impact remove, update or amend personal information stored by the company.

Your Personal Information is defined by the Protection of Personal Information Act (the Act) as:

“means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to

• information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person;
• information relating to the education or the medical, financial, criminal or employment history of the person;
• any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier or other particular assignment to the person;
• the biometric information of the person;
• the personal opinions, views or preferences of the person;
• correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence;
• the views or opinions of another individual about the person; and
• the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person”.